All orders over $75 receive FREE shipping. Orders under $75 are charged a flat rate of $4.99.
We do our best to ship out all orders the same day that they are placed. Orders received weekdays before noon are more likely to ship out that same day than those placed later in the day. We use FedEx Ground and USPS for shipping (based on the weight of the package and the distance that it's traveling). Once your order ships out you will receive an email with the tracking information so that you can see where your package is currently located. You will also be able to track your package from the "Account" tab on our homepage. Transit time varies from 1-4 business days, depending on where you live.
Insulated shipping may affect how quickly you receive your order. We do not want your insulated order to sit on a truck or in a hot warehouse over the weekend, so we may hold your order until the following Monday to avoid this. To guarantee that you receive your insulated shipment the same week, please place your order on a Sunday or Monday.
If you have special shipping instructions (leave on porch, deliver to side door, etc.) you can write that in the Order Comments when you place your order or give us a call and we will be sure to notify FedEx or USPS.
*Shipping available to the United States only, excluding Alaska and Hawaii.